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VIEW BRIMACOMBE'S 2021-22 OPERATING PLAN 
VIEW BRIMACOMBE'S LATEST UPDATES


FREQUENTLY ASKED QUESTIONS (2021-22 season)

Q: When are you open?
A: Weather and snow conditions permitting, Brimacombe is open Monday 9:00 a.m. to 9:30 p.m., Wednesday to Saturday 9:00 a.m. to 9:30 p.m. and Sunday 9:00 a.m. to 4:30 p.m. Brimacombe is closed Tuesdays for the 2021-22 season, unless otherwise posted on our hours of operation. Always check our website before coming out! View our Hours of Operation →

Q: Do I need to show proof of vaccination to ski or snowboard at Brimacombe?
A: No, vaccine passports are not required for outdoor activity (skiing or snowboarding) or to access our retail and rental building. To access Chalets, all individuals 12 years of age or older must be fully vaccinated against COVID-19. Proof of vaccination (must have QR code) along with acceptable Government-issued identification will be required to be shown each time you enter the chalet. Read More In Our Operating Plan →

Q: What is your mask policy?
A: Face masks are mandatory on Brimacombe property and they are required to be worn, both indoors and outdoors, at all times while at Brimacombe, except when eating or drinking when seated in designated areas. Your mask is required to meet the guidelines by the Durham Region Health Department. A mask must cover the nose, mouth and chin, must be in contact with the surrounding face without gaping and must be able to filter respiratory droplets. In the case of a cloth non-medical mask or face covering, this means it should be made of 2+ layers of tightly woven fabric (such as cotton or linen). If your ski mask, face shield, neck warmer, tube or balaclava meets that criteria, you can wear it as a mask, but if there are breathing or ventilation holes, or it is a single layer of material, it will not be acceptable as a mask. We also recommend bringing a back-up or two!

Q: If you close during the season due to COVID-19, will I get a refund on my Membership or Season Pass?
A: As outlined in the Passholder Terms & Conditions

5. COVID-19 SCENARIO REFUNDS
All Passholders with or without Pass Protection will be considered for fee reductions for the following COVID-19 scenarios. In all scenarios, credit and/or refund will not be calculated until the week following the final week of the 2021-22 season. Deferment of pass will not be considered.

A. Full Closure: If Brimacombe does not open for the 2021-22 season due to COVID-19 restrictions, all 2021-22 Passholders will be refunded in full with option to receive refund via Brimacombe Gift Card or original payment method.  In the event of a full closure and subsequent full refund of 2021-22 Memberships/Season Passholders, all members in good standing from the 2020-21 season will remain members until the opening day of Brimacombe’s next operating season. 

B. Mid-Season Closure: If Brimacombe opens but closes for at least a week or more during the regular season (January 3, 2022 to March 13, 2022) due to COVID-19 restrictions, all 2021-22 Membership and Season Pass rates will be considered for a fee reduction to reflect the shortened season. The difference will be offered back as a Brimacombe Gift Card if closure is 1 to 2 weeks. If closure is more than 2 weeks, the difference will be refunded via Brimacombe Gift Card or original payment method. 

Membership and Season Pass rates will not be reduced lower than $50.00 plus applicable taxes.

C. Modified Season: If Brimacombe’s total weekly operational hours are consistently reduced by more than 45% as a result of COVID-19 restrictions, all 2021-22 Membership and Season Pass rates will be considered for a fee reduction to reflect the consistent significant reduction in hours and the difference will be offered back as a Brimacombe Gift Card.

Membership and Season Pass rates will not be reduced lower than $50.00 plus applicable taxes.


Q: Can I buy lift tickets when I arrive at Brimacombe?
A: Due to limits on rental equipment and potentially lift tickets, all lift ticket purchasers are encouraged to reserve in advance using our online system, especially for weekend visits! It may be possible to purchase online day of, including walk-up sales but we cannot guarantee the availability of lift tickets and rentals. What you see available on our online reservation system is all we have, so if you see timeslots with unavailable lift tickets or rentals, that means we are sold out. Those wishing to hit the slopes are strongly encouraged to plan ahead by purchasing their lift tickets (and rentals) in advance to avoid disappointment.  View Lift Ticket Rates & Bookings →